Shipping Policy

Thank you for shopping at kekelulu. We’re excited to deliver your new phone case! Please read the details below for information on our shipping process.

Processing Time

All orders are processed within 1–3 business days.
During high-volume periods or holidays, processing may take slightly longer.

Shipping Time & Delivery

We ship worldwide. Delivery times vary by destination:

United States: 7–9 business days
Canada: 10–20 business days
United Kingdom: 7–15 business days
Australia / New Zealand: 10-12 business days
Europe: 7–9 business days
Asia: 5–6 business days
Other regions: 10–15 business days

These are estimated timeframes. Actual delivery may vary due to customs, weather, or carrier delays.

Tracking Information

Once your order has shipped, you will receive a tracking number by email.
Please allow 2–5 days for tracking updates to appear in the system.

Shipping Fees

Shipping fees are calculated at checkout based on your location.
Free shipping promotions may apply during certain events. Purchase over $35 free shipping.

Address Errors

Please double-check your address before placing an order.
We are not responsible for packages sent to incorrectly provided addresses.